Trust us to keep your home warm
Depending on the cover you require; our plans can protect your entire heating system.
What’s Included?
• Domestic properties only
• New for old parts
• Discounted rates on labour
• Preferential attention on jobs that aren’t covered
• Guaranteed next day attendance for Care Plan customers
• No limits to the number of call-outs*
• Free parts and labour on all boilers/systems/controls that are covered**
Newer boilers that we’ve fitted have a set warranty from manufacturer, we cover the rest of the system.
What’s Excluded?
• Commercial properties
• Removal of asbestos
• Customer inflicted accidental damage (ie nailed pipes)
• Customer requested modifications to a previous installation
• Work required due to decorating or DIY
• Power flushing
• Damage caused by improper use
• Scale or hard water damage
• Burst pipes due to freezing with inadequate lagging that we haven’t installed
• Remedial work to correct pre-existing system/design faults
• Regulation changes forcing remedial work, i.e hatches for flues in voids
• Damage to property resulting from a leak caused by the failure of parts or components*
• Electrical faults other than wiring we have carried out